STEP 2: IF YOU HAVE ALREADY COMPLETED STEP 1, PLEASE WAIT FOR US TO CALL YOU AND SCHEDULE AN APPOINTMENT, OR ALTERNATELY GIVE US A CALL AT 604 370 5010.
(Staffed Weekdays 9:30am - 3:30pm)
STEP 1: IF YOU HAVE NEVER USED THIS SERVICE BEFORE YOU MUST FIRST REGISTER
To access this service you will need to first register (give your consent to receive virtual care, and provide basic demographic information). That will be done by submitting your information here:
How to Register
In response to the Province of British Columbia's state of emergency declared Wednesday, March 18th , 2020, we have temporarily set-up a virtual walk-in clinic. This allows patients who are not currently registered patients of our clinic to seek medical advice for a limited number of services. Some visits will still require a physical assessment by the doctor, and will not be suitable for a virtual visit.
Virtual care visits are covered by MSP (Medical Services Plan of BC) and will be no charge to the patient, as long as you have valid MSP coverage. Currently, patients without valid MSP coverage cannot be seen.
Please note that COVID-related doctors notes/medical certificates will not be provided as the Federal Government has waived the requirement for these notes in many cases. Please consult the Federal Government website for more information here.
The following services/conditions are appropriate for a virtual visit:
- General Health advice
- COVID-19 advice
- Prescription Refill
- Cold and/or Flu, mild respiratory symptoms, sore throat, sinus infection, etc
The following services/conditions are NOT appropriate for a virtual visit:
- Narcotic or controlled substance renewal or prescription
- Physical exams
- Suturing
- Children under 4 years of age
- Emergency symptoms including:
- Chest pain, shortness of breath
- Severe Allergic reaction
- Head or neck injury
Staffed:
Weekdays 9:30 am - 3:30 pm
Medical Clinic and Family Practice
Appointment availability is on a first-come first-served basis. Availability is not guaranteed for this service, and wait times will vary. We appreciate your patience and understanding.
Call us 604.370.5010