Virtual walk-in clinic availability is on a first-come first-served basis. Availability is not guaranteed for this service, and wait times will vary. We appreciate your patience and understanding.

STEP 1: IF YOU HAVE NEVER USED THIS SERVICE BEFORE YOU MUST FIRST REGISTER


To access this service you will need to first register (give your consent to receive virtual care, and provide basic demographic information).  That will be done by submitting your information here:​

How to access the Virtual Walk-in Clinic

​Virtual Clinic Open:

Weekdays 9:30 am - 3:30 pm

Saturday 10 am - 1:30 pm

Medical Clinic and Family Practice

Virtual Walk-in Clinic

(Available for new patients and already registered patients)

​CLICK HERE TO REGISTER
FOR THE VIRTUAL CLINIC

*** Please note our virtual clinic is closed Thursday July 2 and Friday July 3 due to staff vacations ***

Live Well Medical Center Walk-in Medical Clinic and Family Practice

Call us 604.370.5010

STEP 2: IF YOU HAVE ALREADY COMPLETED STEP 1, PLEASE ENTER THE VIRTUAL WAITING ROOM HERE: 


​(Open Weekdays 9:30am - 3:30pm; Saturday 10am - 1:30pm)




In response to the Province of British Columbia's state of emergency declared Wednesday, March 18th , 2020, we have temporarily set-up a virtual walk-in clinic. This allows patients who are not currently registered patients of our clinic to seek medical advice for a limited number of services. Some visits will still require a physical assessment by the doctor, and will not be suitable for a virtual visit.


Virtual care visits are covered by MSP (Medical Services Plan of BC) and will be no charge to the patient, as long as you have valid MSP coverage. Currently, patients without valid MSP coverage cannot be seen. 


Please note that COVID-related doctors notes/medical certificates will not be provided as the Federal Government has waived the requirement for these notes in many cases. Please consult the Federal Government website for more information here. 


The following services/conditions are appropriate for a virtual visit:

  • General Health advice
  • COVID-19 advice
  • Prescription Refill
  • Cold and/or Flu, mild respiratory symptoms, sore throat, sinus infection,  etc


The following services/conditions are NOT appropriate for a virtual visit:

  • Narcotic or controlled substance renewal or prescription
  • Physical exams
  • Suturing
  • Children under 4 years of age
  • ​Emergency symptoms including:
    • Chest pain, shortness of breath
    • Severe Allergic reaction
    • ​Head or neck injury



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